<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=1533498&amp;fmt=gif">
Skip to main content

How we use AI

We have AI embedded right across the platform, from intelligently mapping your uploads to creating customised policies in our Flows section. However, the most exciting application of AI is the Rio-bot model we’ve built that understands the way experts arrive at conclusions regarding how an individual or business can become more sustainable.



Artificial Intelligence is the at the heart of what we do at Rio. We have been developing intelligent systems to democratise knowledge for over 20 years. In that time, we've achieved a US patent for our unique data-capture algorithms and developed decision-making systems for major international consultancies.

Hybrid_AI_iconHybrid AI

We are pioneers in the field of Neuro-Symbolic AI as applied to sustainability. We use a novel hybrid approach that harnesses the conversational capabilities of Large Language Models (LLMs) and combines it with trustworthiness and auditability of Symbolic AI. This hybrid approach is what drives our intelligent sustainability assistant, ensuring users receive clear, reliable expert advice on matters relating their compliance position.

Rio_Intelligent_Assistant_iconThe Rio intelligent assistant

Rio’s intelligent assistant is a conversational chatbot that guides a user to better understand their sustainability compliance position. It does this by directing users through an expert consultation to give deep technical customised information on specific sustainability topic areas.

At the end of the consultation the assistant provides a clear set of actionable recommendations customised to the user. There’s no black box. Users get comprehensive, auditable conclusions that break down exactly why each recommendation has been given.

That’s what makes the Rio AI special — we provide trustworthy, tailored, transparent advice at scale and on demand. This can support your business in an economically positive manner to identify the interoperability between many extensive sustainability regulatory regimes. 

Why Rio?


The Rio platform is ISO27001 and Cyber Essentials certified and GDPR compliant.

eseg-icon (3)

We follow the Amazon Web Service (AWS) Shared Responsibility Model.


All client data is stored within the UK, unless specified otherwise by the client.

eseg-icon (1)

Our Intelligent Uploader tool means mapping and uploading data has never been easier.

eseg-icon (4)

We apply secure-by-design principles throughout the platform to ensure the safety of your information, utilise encryption and segregation of data to ensure the privacy of your information.

eseg-icon (2)

Rio is Single Sign On (SSO) compatible. It is ready to integrate with your existing user authentication service to ensure seamless access.

eseg-icon (3)

Rio can securely connect to external data providers to automatically pull in utility data, waste data. and more.

eseg-icon (2)

Our use of Snowflake’s Data warehouse solution means real-time reporting on your critical data.

Your trusted and certified data partner

As a provider of software-as-a-service to international businesses and government, cyber security, data and privacy are core to our entire business operations. 



The Rio platform is ISO27001 certified. ISO27001 is the international standard for information security management meaning that, with Rio, you can trust that your confidential information will be handled using the very best information security practices.



Rio takes all appropriate measures to comply with applicable data protection legislation. Relevant policies and procedures are in place to address topics such as data protection, privacy, impact analysis, data subject requests, and processing activities. For more information please see our Privacy Policy.


Cyber Essentials certified

Cyber Essentials is a UK Government-backed scheme that helps protect organisations, whatever the size, against a whole range of the most common cyber attacks. Rio is Cyber Essentials certified, demonstrating that effective security measures are in place and we have a clear picture of our organisation’s security level.


Amazon Web Service (AWS)

Understanding the division of security responsibilities is crucial in AWS environments. We follow the AWS Shared Responsibility Model, ensuring that while AWS takes care of the security ‘of’ the cloud, we focus on security ‘in’ the cloud, protecting your data.

The Rio tech stack

Book a demo

Talk to us if you want...

  • Better sustainability data and reporting
  • To engage your workforce on sustainability
  • To save money for your business