"Frankly I think that before he started talking, you could have counted on one hand the number of people in the (very) crowded room who had the foggiest idea of what he would say. And I was one of them having heard Dan enthuse on the subject before!
People have a perception of AI which is negative – they are afraid of what robots and the invasion of privacy through technologies will do to our lives. They fear jobs will be lost. They also have only a vague idea of what circular economy means. Indeed Dan asked the room (100+ people) to define circular economy in ten seconds. Just four people thought they could. So combining AI (fear) with circular economy (ignorance) equals a lack of understanding of how one can develop the other. That is a gigantic, missed opportunity.
So where does AI fit into all this?
Well, technology is transforming our lives more rapidly than we think – look at shopping. High street stores and restaurants are closing by the shed load as Amazon, Deliveroo, Just Eat, and a million online shops offer the same goods and services without having to go look for them. You can eat, drink, work, read, watch films, talk, and meet your friends from your phone. Why go out? Who needs a bank branch anymore? Journeys on the London public transport system are falling while population is increasing. Why? The above, plus Uber. So the next step into AI is actually smaller than you think.
It automates functions. These can be boring functions like welding two steel plates together in a car factory. Or more excitingly, operating on cataracts in your eyes. These are robotic machines using AI to do repeat operations. But now we can use similar technology to “think through” processes. Such processes could be, for example, related to medicine – voice recognition technologies will allow computers to talk to patients about their ailments, analyse symptoms, make a diagnosis and write a prescription, or suggest a specialist consultation.
It all seems complicated but teams of people in companies like Ditto Sustainability are working away to simplify processes to make them accessible to the wider audience. Their mission is to democratise the knowledge process, taking it out of the hands of small groups of expensive consultants. Monitoring and real-time data will empower the consumer – and businesses will need to understand the need for transparency and accountability across their value chain.
That is a revolution when compared to ten/twenty years ago when access to information, knowledge and data were the realms of the privileged. By using AI we can open those processes to interested audiences and they will drive businesses to step up their performance and tread more lightly on the planet.
Not bad, eh?"
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